JUKI CommitmentBefore purchasing the products, we will recommend the products that are most suitable for the actual needs of the customers according to their opinions and requirements, and let the customers know the performance characteristics of the selected products.In the process of purchasing products, we promise to let customers know clearly about the completion of products. Production and delivery shall be carried out in strict accordance with the relevant provisions of the contract to ensure that the products are in good condition and delivered to the places required by the customers within the prescribed time.During the quality guarantee period, under the normal storage, transportation, maintenance and use conditions, if there are quality problems, the company is responsible for free repair or replacement, and provides relevant maintenance and repair knowledge. If the product is damaged or working abnormally due to improper use by users, the company provides paid maintenance services for the product. Products not covered by the warranty period will also provide paid maintenance services.The company promises:We attach great importance to your feedback on quality information, all of which will be answered.Installation, commissioning and training of buyer's technicians for the equipment sold in accordance with the contract requirements.During the warranty period, in addition to man-made damage and force majeure factors, the equipment itself has quality problems and promises maintenance services.Our company provides long-term technical support. If the seller needs door-to-door service outside the warranty period, only the cost fee will be charged.Our company has sufficient supply of vulnerable parts. If the buyer requests to order spare parts, our company can provide them in time.
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PurposesSince its inception, the company has been adhering to the business philosophy of "technology-based market, service-based trust", as always in line with the concept of "simple, practical, efficient" research and development design, and constantly designed more advanced functions, higher production efficiency equipment, to provide customers with the most practical products and best services. We are willing to cooperate with our customers in a long-term and partnership way. The success of our customers is our own success. Win-win cooperation will be our company's purpose of providing long-term technical support services. In our view:Service is a kind of culture, which not only represents a system and procedure, but also should be integrated into the corporate culture and accepted and pursued by all employees.Service content comes from users'needs. We continue to provide users with high quality and efficient services, and increase the self-hematopoietic mechanism of services through paid services to improve the quality of services. At the same time, we seek to improve the content and mode of services, so that both sides can obtain the best benefits.We provide users with standardized, professional, diversified and product-oriented services. Standardization represents service standards, specialization represents service quality, diversification represents service content, and productization represents different service quality and value. User satisfaction is the measurement standard.Contact us: firstname.lastname@example.org henry